Product Guarantee

1. RETURNS POLICY - FAULTY PRODUCTS

a) Products that are received in a faulty condition must be reported to Shop 4 Motorcycle and returned within 28 days of date of dispatch.
b) The complete product must be returned unless, if agreed by the Company, a specific part may be returned.
c) Products within the manufacturers specific warranty period will be repaired, replaced, or a refund given at the discretion of the Company. Shop 4 Motorcycle does not accept liability for indirect or consequential loss.

2. RETURNS POLICY NON-FAULTY GOODS
a) Products must be complete and in their original packaging with any instruction leaflets.
b) Products must be returned within one month of the purchase date.
c) Refunds for any products not required are at the discretion of the Company. Shop 4 Motorcycle reserves the right to charge the customer a Handling Charge of 25% of the net invoice value of any goods not required.
d) Non-standard products that have been ordered specially cannot be refunded under any circumstances.


3. PROCEDURE FOR RETURNING FAULTY or NON FAULTY PRODUCTS TO Shop 4 Motorcycle
(or requesting a replacement)Please contact us direct and have ready the following information:
a) The invoice number
b) The date of purchase
c) The product code(s)
d) The reason for returning the products
If Shop 4 Motorcycle agree to accept the non faulty item/s you will be advised of how to return the products and the procedure for replacement or refund.

4. SHORT OR NON-DELIVERY
If you experience a short or non delivery, please contact us direct WITHIN 3 WORKING DAYS of receipt and have ready the following information:
a) The invoice number
b) The date of purchase
c) The product code(s)
Our sales advisers will investigate the problem and refer back to you as soon as possible.
Your rights to return goods are protected under the EU Distance Selling Directive .

REMITTANCE TERMS
We accept Bank to Bank transfer, Western Union money transfer and Money Gram . Payment must be made and confirmed before the goods are shipped out.

All the products are covered by 1 year international warranty and 30 days return policy,All defected products must be reported within  30 days of order we are responsible for returning the defective  product to us, we Repair or change that consequently, All sales are returnable and money refund guarantee.

WHATSAPP +1 (513) 443-5231

Email:  sales@shop4motorcycle.com

              info@shop4motorcycle.com